Shipping to an Address Other than the Billing Address of your Credit Card
If an order is paid using a credit card, we will only ship to the billing address of the credit card or to your FFL of choice. Shipping to a different address requires you to provide an image of your driver's license or other documentation showing the alternate address is yours. This documentation should be emailed to sales@bossfirearms.com.
Carrier Used by Item Category
Long guns are shipped via FedEx Ground with an adult signature requirement to your FFL of choice.
Handguns are shipped via USPS Priority Mail with an adult signature requirement to your FFL of choice.
Parts and accessories valued under $1,000 are shipped via USPS Priority Mail. Parts and accessories valued over $1,000 are shipped via FedEx Ground with a direct signature requirement.
Ammunition is shipped via FedEx Ground with an adult signature requirement.
Insurance
Insurance is optional but must be requested and paid for by the purchaser.
Lost or Stolen Packages
If the lost package is a result of our mistake, we will replace the lost item or provide a full refund. If the lost package is the result of the courier’s mistake and insurance was purchased, we will work with you to file an insurance claim with the courier for the insured value of the item.
We are not responsible for lost or stolen packages if insurance was not purchased or was declined.
International Shipments
We will only ship within the United States. We do not ship internationally. Exclusions within the United States include the following territories: APO/FPO AA, APO/FPO AE, APO/FPO AP, American Samoa, Federated States of Micronesia, Guam, Puerto Rico, Palau, and the US Virgin Islands.
Shipping to Alaska and Hawaii
Shipping to Alaska and Hawaii will occasionally require additional shipping charges. Please check with us prior to placing an order within these states if you would like to know the exact cost of shipping.
Tracking Information
Once the shipping label is created for your order, an email with tracking information is sent to the email address associated with your account. Often these end up in your junk or spam folder, so don’t forget to check there!
Shipping to Restricted States
If an item is legal to own in your area, we will ship it! Your local dealer will be more knowledgeable than us on your local laws, so if they are willing to receive it, we are willing to ship!
Shipping Timeframe
While some anomalies will occur, we advertise a standard shipping lead time of 2-3 business days but many orders will ship sooner. In the case of an anomaly, shipping lead time of 5-7 business days can be expected.
We do our best to get orders out in a timely manner, however we are human and sometimes mistakes can be made. If your order does not ship out within 2-3 business, please call us to check on it.
Outliers include items requiring form 3 approval. They will be shipped within 2-3 business days of the approved form 3.
